EN

Privacy Policy

 

Updated 24.05.2018

 

1.) What information do we collect?

We collect information from you when you register on the site or send a general message, send an inquiry, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering from HOFLA studio or sending an inquiry or message through our website we may ask you for your name and email address at first. Later we will ask you for your mailing address, your measures, phone number, credit card information or other information that may be mandatory to fabricate and send you your perfect HOLFA studio wedding dress & accessories. Please note that we may retain information about individual sales transactions for accounting purposes and record keeping. You may, however, visit our site anonymously. We also collect information on gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

 

We also save your messages which might be received through third parties such as Instagram, WhatsApp, Viber or Facebook which are linked to our website. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nevertheless, please note that all personal content will be treated strictly confidentially at HOFLA studio and will only be shared with colleagues who are directly involved in processes applicable to your inquiries and/or orders. This concerns fabrication, tailors, mail service, PayPal, banks, credit card institutions and t shipping agencies. Please be aware that we need to share the invoice (which will be provided to you prior to the start of manufacturing for payment) with our tax consultant and accounting firm for our annual tax declaration. Nevertheless, be assured that all internal parties involved in this process have received proper training on the privacy regulations of HOFLA studio and everybody involved will treat your data confidentially.

 

2.) Do we disclose the information we collect to outside parties?

HOFLA studio third party links are an attempt to provide you with increased value. We may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information unless we provide you with advanced notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We do share data (anonymous IP-addresses) via Google Analytics which we use to track traffic to our website. Please refer to point 5 for more information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or to protect ourselves or the rights of others involved, and other property or safety regulations. However, non-personal identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

3.) Security/ Site Encryption

HOFLA Studio is using a secured and encrypted website. Our URL: https://www.hoflastudio.com/

HTTPS is essentially the same concept as HTTP, the “S” harbours one big difference between the two: security. HTTPS stands for Hypertext Transfer Protocol Secure, and instead of acting as its own application layer protocol, it uses separate protocols called SSL (Secure Sockets Layer) and TLS (Transport Layer Security). HTTP and even HTTPS are not concerned with how information gets from point A to point B; however, the secure sockets layer that HTTPS uses ensures that the information travels through a safe tunnel to its destination, without concerning itself with the actual data that it is sending. The SSL also encrypts the information that is being sent, which means that the true meaning of the data (credit card numbers, personal information, etc.) is very difficult to be cracked by anyone trying to see the information.

Our website is created through https://de.wix.com/. Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, they offer HTTPS secure access to most areas on their services; the transmission of sensitive payment information (such as a credit card number) through their designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and they regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. Wix is also regularly monitoring their systems for possible vulnerabilities and attacks, and regularly seeking new ways and third party Services for further enhancing the security of their services and protection of their Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by Wix, they cannot and do not guarantee the absolute protection and security of HOFLA Studio´s Personal Information, our User Information or any other User Content you upload, publish or otherwise share with Wix or anyone else.

Therefore we´d like to ask you to use secure keywords if you register on our website. Currently this is not necessary at https://www.hoflastudio.com/ you can simply get in touch with us without creating an account. Should you have any question regarding the security of our website, please contact us at any time or get in touch with privacy@wix.com.

 

4.) Do we use cookies?

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders via email or by contacting us via phone.

 

Our website has been created through https://de.wix.com/. In the attached table you see which cookies are implemented to websites created through wix.com, such as our website.

 

5.) Google Analytics

HOFLA Studio uses Google Analytics, an analyzing service from Google Inc. Google Analytics is using cookies which are stored on our computer and which enable us to analyze the traffic on our website. The information about your usage of our website, created by the cookies, will be sent to a Google server in the USA and stored there. Google will use this information to evaluate the traffic to our website and to create statistics about the behavior of our users which helps us to further improve our website and ensure that you have an amazing experience during your visit to our site. If required by the law or if they are subcontractors of Google, Google will also transfer this information to third parties, if necessary. Google will never link your IP address with other data from Google. You can prevent the installation of cookies in your browser properties, by putting the right settings. This might lead to limited functionality of the features on our website. By using our website, you automatically agree to the adaptation and usage of your registered data/IP-address by Google for the purpose and in the manner explained earlier. You can always object/disagree to the consent and usage of your IP-address by Google by clicking on the browser-add-on for deactivation of Google Analytics. Please refer to: http://tools.google.com/dlpage/gaoptout?hl=de. To learn more about Google’s Privacy policies please refer to: https://policies.google.com/privacy?hl=en

 

6.) Data storage

We save your data for customer relations purposes or statistics and to improve our services in general to our clients. All personal data will be treated with strict confidentiality.

 

As mentioned in point 4, our website https://www.hoflastudio.com/ has been created through https://de.wix.com. Wix.com reserves the right to save personal data from HOLFA studio as well as information from users of our website as long as the user accounts are active in order to provide their services. Personal data of this kind can also be stored after the deactivation of the respective user account and/or after using a specific service feature, if this is mandatory, in order to comply with legal duties, to settle conflicts relating their users or their users of users, to prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your personal information is no longer required we will ensure it is securely deleted.

 

For further information please refer to https://www.wix.com/about/privacy and pay attention to points 6, 8, 12 and 13 where you will find yourself as “user of user” (you are a user of HOFLA Studio and HOFLA Studio is a user of Wix). Therefore, you are called “user of user”/“users of users” in the respective paragraphs.

 

7.) Your consent

By using our website or by contacting us via email, message services or by phone, you consent to the privacy policy as outlined herein.

Copyright © 2018 HOFLA Studio. Antdorf